How to Submit the SASSA SRD Grant Appeal
Introduction
Are you worried about your SRD grant being declined? You shouldn’t worry because Sassa provides the opportunity to appeal for the declined grant. You should read the reasons for rejecting the grant application before appealing. Let’s discuss the SRD grant rejection reasons and how to submit the Sassa SRD grant appeal.
Reasons for rejection of the SRD grant
The sassa always shares the reasons for rejecting the grant application with the applicants. There are predefined reasons for rejecting the grant. First, you must know the reasons before submitting the SRD grant appeal.
Following are the declined reasons for the COVID-19 SRD grant.
| Declined Reasons | Definition |
| Identity verification Failed | The information you entered in the application form doesn’t match the details provided by the Department of Home Affairs. |
| Income Source Identified | The income is identified in the attached bank account which is more than the required threshold for the grant. |
| Existing Grant Holder | You may be already registered or receiving another sassa grant. |
| Debtor | After issuing one monthly grant sassa recognises that you are not eligible for the grant. The authority can withhold the payment until the error is corrected and payments are recovered. |
| NSFAS Registered | The applicant is a recipient of the National Student Financial Aid Scheme. |
| Age Requirments | The applicant doesn’t meet the required age for the grant. That is 18 to 60 years. |
| Other Sources Identified | The applicant is on the government payroll, UIF registered, and received a payout, living in any government-funded institute. |
| Deceased record on DHA | The applicant is registered in the Department of Home Affairs as deceased. |
Requirements to submit an SRD grant appeal
There are certain requirements that you must consider before applying for the COVID-19 SRD grant appeal.
- You must submit the appeal within 90 days of the rejection.
- Make sure that you meet the eligibility criteria for the grant.
- You entered incomplete data while applying.
- Any change in the data due to any reason. i.e. a phone number or address, you may have missed the message or call from the SASSA authorities.
Steps for submitting SRD grant Appeal
- Visit the official SASSA website to submit the appeal.
- Enter the South African ID and phone number ( provided in the application form) in the required fields.
- Click on the get pin button and wait for the OTP.
- Enter the OTP and submit the appeal after selecting the month and reason.
Note: The appeal is sent to the independent tribunal that examines the appeal for any mistake in the declined application. The tribunal’s verdict is final and can not be challenged. The applicant must initiate the request each month of rejection of the application.
How to Check the Appeal Status
The applicants can check the appeal status by visiting the same sassa appeal website. The applicant needs to enter the ID and phone number to check the appeal status. The status is displayed in a few seconds.
Contact for further Querries
For further queries, you can contact SASSA directly.
SASSA Toll-Free Number: 0800601011
SASSA Head office Number: 0124002322
SASSA Email address: [email protected]
Check the contact list for SASSA sub-offices.
Frequently Asked Questions (FAQs)
Q: Can I apply for an SRD Grant Appeal if my application was denied due to incomplete information?
Ans: Yes, you can still request an appeal and provide the necessary information to support your application.
Q: How long does the SASSA SRD Grant Appeal process typically take?
The timeframe for SASSA SRD Appeal can vary depending on factors such as the complexity of your case and the current workload at SASSA. It’s essential to remain patient and follow up as needed.
Q: Is there a fee for requesting an SASSA SRD Grant Appeal?
Ans: No, there is no fee associated with submitting an Appeal to SASSA.
Q: What should I do if my Appeal is denied?
Ans: If your Appeal is denied, you may have the option to appeal the decision. Consult with SASSA representatives for guidance on the next steps.
Q: Can I submit additional information after submitting my SRD Grant Appeal?
Ans: In some cases, SASSA may allow applicants to submit additional information or documentation after the initial Appeal has been submitted. Check with SASSA for specific instructions.
Q: Will my eligibility be re-evaluated during the SASSA SRD Appeal process?
Ans: While SASSA may review your eligibility criteria as part of the Appeal process, it’s typically not necessary to undergo a new eligibility assessment unless specifically requested.
